Account Tiers
Silver Account (Standard Account):
- Standard Rack Rates / No Discount
- Cancellation Policy (to avoid cancellation fee); Special cancellation policy applies :
- SUV: 48 Hours*
- Sprinter: 7 Days*
- Mini-Bus: 30 Days*
*Except during major events (Formula 1 and SXSW) when special cancellation policy applies. See details on Formula 1 and SXSW pages.
Gold Account:
Value:
- 5% off all services
- Favorable Cancellation Policy (to avoid cancellation fee):
- SUV: 24 Hours
- Sprinter: 5 Days
- Mini-Bus: 30 Days
Restrictions:
- Minimum account volume: $5,000 yearly
- Must book online and enter code to receive discount & favorable policies
- Favorable cancellation policy does not apply during major events (Formula 1 & SXSW)
Terms:
- Promo code will be provided at end of year and will be active during the entirety of the following year. Note: Although code is provided at year-end, you may request your promo code as soon as your account reaches $5,000 in calendar year sales.
To maintain your account level, account must achieve required sales level during the following year.
Platinum Account:
Value:
- 10% off all services
- Favorable Cancellation Policy (to avoid cancellation fee):
- SUV: 12 Hours
- Sprinter: 3 Days
- Mini-Bus: 30 Days
Restrictions:
- Minimum account volume: $10,000 yearly
- Must book online and enter code to receive discount & favorable policies
- Favorable cancellation policy does not apply during major events (Formula 1 & SXSW)
Terms:
- Promo code will be provided at end of year and will be active during the entirety of the following year. Note: Although code is provided at year-end, you may request your promo code as soon as your account reaches $10,000 in calendar year sales. To maintain your account level, account must achieve required sales level during the following year.

